Privacy Policy

Last updated: 4 September 2026. Plain-language summary, not legal advice. Have counsel review before a paid launch or client engagement.

What we collect

Account: your chosen citizen name, email address, and a salted, hashed password (we never store the password itself).
Profile & gameplay: avatar, home layout, bio, link, badges, housing, guestbook notes, billboard ads you post.
Presence: your in-city position and online status while you play (kept briefly, ~25 seconds, then deleted).
Live social features: public and direct chat messages are relayed live and are not saved as conversation history. Direct messages are kept only in the open browser session. If you report a direct chat, a short excerpt is stored with the moderation report.
Voice and Studio talkback: live voice is opt-in and requires microphone permission. Voice and Studio talkback audio are sent peer-to-peer using WebRTC and are not recorded or stored by BLAKCITY. This does not apply when you intentionally press Record in Studio. WebRTC may reveal network addressing information to the other participant and supporting network services.
Studio recordings: when you record or upload audio in BLAKCITY Studio, we store the audio file together with project, track, take, timing, and session-access metadata. The uploader and signed-in collaborators authorized for the Studio session can access that material; it is not published as public City Media.
Local Studio recovery: after a take is completed, Studio may temporarily save a recovery copy in this browser using IndexedDB before delivery is verified. BLAKCITY cannot access that local copy until it is uploaded. Studio removes it after a verified upload or when you choose to export and dismiss it; clearing browser storage can remove it sooner.
Analytics: anonymous product-event counts (e.g. "a home was edited"), a random browser visitor ID used for unique visitor counts, and a per-account last-seen date used to measure retention. If Netlify Web Analytics is enabled, Netlify also processes server-side traffic information such as pageviews, referrers, approximate locations, requested pages, 404s, and bandwidth. We do not sell this.
Custom city inquiries: if you submit Build My City, we store the contact details, brand/project information, requested links, goals, timeline, referral source, and notes you choose to send. The brief is routed to the private Vizion sales inbox and is also submitted to Netlify Forms as a redundant business inquiry record; either service may trigger a private notification.
Technical: your IP address is used transiently for rate limiting and abuse prevention; we do not build advertising profiles.

How we use it

To run the game and remote-recording Studio, store and deliver recordings to authorized collaborators, show your profile to other citizens, provide live chat and voice signaling, keep the city safe (rate limiting, blocking, moderation), respond to custom city inquiries, and understand whether the product is working (aggregate analytics). NPC chat messages you send are forwarded to our language-model provider (Groq) to generate replies; don't share sensitive personal information in chat.

What others can see

Your citizen name, avatar, home exterior/interior, public bio, link, badges, and guestbook are visible to other citizens by design. Your email address is not shown on public profiles. You can mark your profile private in settings, which hides your bio and link. Studio recordings are not public; they are available to the uploader and authorized members of the session.

Your choices & rights

You can edit or clear most of your data in-game. To delete your account, permanently delete a Studio recording or session, or request a copy of your data, email hello@markvizion.com from your account email and identify the Studio session. Depending on where you live (e.g. EU/UK GDPR, California CCPA), you may have rights to access, correct, delete, or port your data; we honor these requests.

Children

BLAKCITY is not directed to children under 13, and we do not knowingly collect their data. If you believe a child has registered, contact us and we will remove the account.

Retention & security

We keep account and profile data while your account exists. Presence is ephemeral. Studio recordings and project metadata are retained while they are needed for a session and until they are removed or you request deletion. Detaching a recording from one project may not erase it immediately when another project or recovery workflow still references it. Local recovery copies remain under your browser's storage controls as described above. Custom city briefs are retained while we evaluate and follow up on the inquiry, then may be deleted or retained as a business record where appropriate. Passwords are hashed with scrypt. No system is perfectly secure, but we limit what we store and who can access it.